Everybody loves their cars — except when they have to buy, sell or service them, RedCap founder and CEO David Zwick says. His startup has a solution for that. RedCap, based in Fort Lauderdale, brings car sales and service to the consumer. It has developed software that enables automotive dealers to offer their customers “out of store” experiences, which allows a customer to service and purchase vehicles without leaving their home or office. “We take all of the pain out of buying and servicing a car,” Zwick said. In its pilot tests, RedCap (redcapvalet.com) found that the software improves customer satisfaction, increases revenue by 18 percent and reduces loaner expense by almost 50 percent....
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